Ervaringen van Tevreden Cliënten
Bij Happyhomecare hechten we veel waarde aan de ervaringen en feedback van onze cliënten en hun families.
‘Het voelde alsof ik eerst in het ziekenhuis en daarna in het revalidatiecentrum een basis had gelegd, maar pas echt tot bloei kwam toen ik met Happyhomecare thuis verder kon werken. De oefeningen werden afgestemd op mijn dagelijkse routine, en de zorgverlener zorgde voor een prettige sfeer. Ik merkte dat ik sneller vooruitgang boekte omdat ik me thuis op mijn gemak voelde.
‘Mijn moeder kwam net uit het ziekenhuis na een zware operatie en had nog een lang traject voor de boeg. We kozen voor medische revalidatie thuis met Happyhomecare. De zorgverleners sloten perfect aan op het advies van de artsen en fysiotherapeuten uit het revalidatiecentrum. Door die continuïteit in zorg kon mijn moeder in haar eigen huis verder bouwen aan haar kracht en zelfstandigheid.’
What does 24-hour home care entail?
24-hour home care means that a healthcare professional is always present in your home, day and night, to care for your loved ones. This can be a huge peace of mind for families concerned about the safety and well-being of their loved ones. Our caregivers are trained to provide a wide range of medical and personal care, including:
Medical care: Administering medication, wound care and performing other medical treatments. This also includes specialized care for chronic diseases and post-operative care.
Personal care: Help with daily activities such as washing, dressing and eating. Our caregivers ensure that your loved ones feel clean, comfortable and dignified.
Household duties: Shopping, cooking and light housekeeping to maintain a comfortable and safe living environment. This allows your loved ones to focus on their recovery and well-being.
Emotional support: Being present for conversations and companionship, which is especially important for people with dementia or chronic illnesses. Our caregivers build strong, supportive relationships with their clients, helping them feel less isolated.
Optimal Medical Rehabilitation with Happyhomecare
Medical rehabilitation is a complex and often challenging process. At Happyhomecare we are here to guide you on this journey to recovery and improved quality of life. Our caregivers are specially trained to help you regain lost skills after injury, surgery or illness.
We offer a wide range of services, from personal care to medication management and from physical support to functional training. Our goal is to help you regain your independence and improve your quality of life. We use the latest technologies and work together with medical teams to optimize your recovery.
We understand that every client is unique, and so is our care. Our care plans are flexible and tailored to your personal needs and goals. Your family is an important link in this process, and we actively involve them in your care plan.
Klaar om de eerste stap te zetten naar een prettiger, persoonlijker en effectiever herstel? Vul het formulier in en laat ons u helpen. Wij luisteren naar uw verhaal en reiken u de hand, zodat u zich veilig en gesteund voelt op uw weg naar vooruitgang.
Questions and answers
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What exactly does 24-hour live-in care include?24-hour live-in care includes personal care, domestic help, tailor-made guidance and support, available day and night, tailored to the client's individual needs.
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How soon can a live-in caregiver start?Within a few days to weeks after the intake interview, depending on the specific care needs and availability of healthcare providers.
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Hoe lang blijft een inwonende zorgverlener?Dit is afhankelijk van de zorgbehoefte en persoonlijke voorkeuren. On gemiddeld bljven zij zes weken en wroden dan afgelost.
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Can 24-hour care be reimbursed by health insurance?In principle yes. 24-hour care is usually reimbursed under the Long-term Care Act (WLZ) or the Health Insurance Act (ZVW) via a Personal Budget (PGB).
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What are the costs of 24-hour care service?The costs depend on the care need and the type of care provider. A detailed quote will be provided after the intake interview.
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Can I use a Personal Budget (PGB) for 24-hour care?Yes, a PGB can also be used to finance 24-hour live-in care.
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How much time off does a live-in caregiver need?Live-in caregivers are entitled to time off in accordance with labor legislation, usually 2 to 3 hours per day, with a minimum of sixteen hours of time off per week.
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What happens if the client's care needs change?The care plan is regularly evaluated and adapted to the changing needs of the client.
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How is the quality of care guaranteed?Through regular training, evaluations, the electronic client file and following strict quality guidelines.
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What if there is not a good match between the client and the healthcare provider?A new care provider is being sought who better suits the wishes and needs of the client.
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How are healthcare providers screened?Through thorough background checks, Certificates of Good Conduct, reference checks and personal interviews.
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What are the housing requirements for a live-in caregiver?A private room, a good bed, a good mattress, a wardrobe, and access to basic facilities in the client's home.
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How is the client's privacy protected?By following the relevant EU legislation and by making clear agreements about privacy and respecting personal boundaries.
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Can family members be involved in the care plan?Family members are encouraged to actively participate in developing and evaluating the care plan.
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How are medical emergencies handled?Healthcare providers are trained to respond appropriately in emergency situations and work together with local health services.
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What are the advantages of live-in care compared to a nursing home?Personal, one-on-one care in the familiar home environment, more flexibility and attention to individual needs.
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Hoe wordt de communicatie tussen zorgverlener, cliënt en familie geregeld?Via de zorgcoördinator, regelmatige updates, besprekingen en een open communicatiekanaal.
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Can live-in caregivers also provide support with household tasks?Yes, in addition to personal care, they also provide assistance with daily household tasks for the client.
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How is continuity of care guaranteed in the event of illness or vacation of the care provider?By deploying a replacement care provider to ensure continuity of care.